Home security doors are one of the most important accessories in our residential properties. This is why they are highly popular among homeowners, and continue to be. In Australia, in particular, you would be hard-pressed to find a home that does not feature one of these doors.
If you’re thinking of adding to your current range of doors or upgrading some of your present models, finding the right installer is critical to making the most out of your decision. And where that is concerned, do not forget to ask for these things so that you can protect the value of your investment.
Comprehensive product coverage.
Investing in home security doors is not a one-time deal; the value of the decision is only revealed over time. And one of the most critical aspects in ensuring that value does not diminish is your product warranty.
Before committing to a company, make sure that you are well aware of the specific terms that govern the warranty of the doors that you are purchasing. If your installer promises to provide repair solutions for free, ask if there are specific repairs that will not be covered. And if they say that they will take care of maintenance, ask how often they intend to do it, and which specific measures will they implement.
A written guarantee of meeting standards.
It is also important that your security sliding doors adhere to established product standards set by the industry. In Australia, in particular, these doors have to meet AS AS5039-2008, and installation should meet AS5040. A trusted company will not shy away from giving you a written guarantee of their work, for your own peace of mind.
Personalised customer service
Finally, do not work with a security door installer who cannot offer excellent customer service that is tailored to your exact needs. After all, not all security requirements are the same; what may work for one home may not be the best product for yours. Your chosen company should be able to walk you through the right set of options that correspond to your needs.
When you are satisfied with all these three things, keep everything documented in a signed contract. This contract should clearly state everything that you and your installer have agreed on. Have your installer sign it, and then sign it. Keep a copy so that you have a reference document that you can consult if you ever need to, during and after the installation.